Your French luxury organics online concept store : organic beauty & skin care, ethical & eco fashion and green lifestyle

Delivery information

Here are the detailled information regarding the delivery of your order. For questions and further details, please contact our Customer Service.
 

INTERNATIONAL DELIVERY (and overseas France)

Parcelshop economical delivery service is offered to Belgium, Luxembourg and Spain for every order over 89 € (all taxes included).
Standard delivery service within EU is free for every order over 250 € (all taxes included).

The delivery costs depends on the delivery group of your country.

Group A : Austria, Belgium, Germany, Italy, Ireland, Luxembourg, Netherlands, Portugal, Spain, United Kingdom.

Group B : Andorra, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Feroe Islands, Finland, Greece, Hungary, Iceland, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Poland, Romania, San Marino, Slovakia, Slovenia, Sweden, Switzerland*, Vatican.

Group OM1 : Guadeloupe* (including St-Barthelemy and St-Martin), Guyane*, Martinique*, Mayotte*, Reunion*, St Pierre et Miquelon*.

Group OM2 : French Polynesia*, New Caledonia*, Terres Australes*, Wallis and Futuna*.

Group C : Algeria, Armenia, Ascension Island, Azerbaidjan, Belarus, Bosnia, Cameroon, Canada, Croatia, Djibouti, Egypt, Georgia, Iran, Israel, Ivory Coast, Kazakhstan, Lebanon, Mali, Mauritius, Morocco, Norway*, Russia, Seychelles, Tunisia, Turkey, Ukraine, USA.

Group  D : Australia, China, Hong-Kong, India, Japan, Singapore, South Korea, Taiwan, Thailand, Vietnam.

Group  E : Argentina, Bahrain, Brasil, Brunei, Chile, Colombia, Indonesia, Jordan, Kuwait, Malaysia, Mexico, New Zealand, Oman, Pakistan, Peru, Philippines, Qatar, Saudi Arabia, South Afrika, Syria, United Arab Emirates, Venezuela.

Delivery Group

Delivery service

Carrier

Delivery cost**

 Delivery time
       
Group A

Economical 

Mondial Relay (Belgium, Luxembourg, Spain)

4,50€

5 to 7 working days

Standard Ground Delivery Service

6,50€

4 to 6 working days

Express

Chronopost or DHL

35€

2 to 3 working days

Group B Standard

Ground Delivery Service

9.50€

5 to 7 working days

Express Chronopost or DHL

 50€

2 to 3 working days

Group OM1 Standard Standard Delivery Service

14,50€

5 to 7 working days

Express Chronopost or DHL 50 2 to 3 working days
Group OM2 Standard Standard Delivery Service 19,50€ 7 to 10 working days
Express Chronopost or DHL 120€ 2 to 3 working days
Group C

Standard 

Standard Delivery Service

19,50€

5 to 7 working days

Express

Chronopost or DHL

 85€

2 to 3 working days

Group D

Standard

Standard Delivery Service

24,50€

5 to 7 working days

Express

Chronopost or DHL

 120€

2 to 3 working days

Group E

Standard

Standard Delivery Service

39,50€

5 to 7 working days

Express Chronopost or DHL 120€ 2 to 3 working days

 

* for these countries, products will be invoiced exclusive of taxes. Please get in touch with the relevant authorities of your country to know duties and taxes that apply to your order.

 

DELIVERY in METROPOLITAN FRANCE (and Monaco)

Standard delivery service is offered for every order over 89 € (all taxes included).

To know details about our delivery time and cost, please refer to the table below.

Delivery service

Carrier

Delivery cost

Delivery time
   

order < 89€

order ≥ 89€

ECONOMICAL Livraison Mondial Relay 3€

Free

to 7 working days
With signature

STANDARD Livraison Colissimo 5€ Free to 3 working days
Without signature 
or in Mailbox
PARCELSHOP Livraison Colissimo 5€ Free to 3 working days
With signature

EXPRESS

Livraison Chronopost

20€

20€

1 to 2 working days
With signature