Delivery information
Here are the detailled information regarding the delivery of your order. For questions and further details, please contact our Customer Service.
INTERNATIONAL DELIVERY (and overseas France)
Parcelshop economical delivery service is offered to Belgium, Luxembourg and Spain for every order over 99 € (all taxes included).
Standard delivery service within EU is free for every order over 250 € (all taxes included).
The delivery costs depends on the delivery group of your country.
Group A : Austria, Belgium, Germany, Italy, Ireland, Luxembourg, Netherlands, Portugal, Spain.
Group B : Andorra, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Feroe Islands, Finland, Greece, Hungary, Iceland, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Poland, Romania, San Marino, Slovakia, Slovenia, Sweden, Switzerland*, United Kingdom, Vatican.
Group OM1 : Guadeloupe* (including St-Barthelemy and St-Martin), Guyane*, Martinique*, Mayotte*, Reunion*, St Pierre et Miquelon*.
Group OM2 : French Polynesia*, New Caledonia*, Terres Australes*, Wallis and Futuna*.
Group C : Algeria, Armenia, Ascension Island, Azerbaidjan, Belarus, Bosnia, Cameroon, Canada, Croatia, Djibouti, Egypt, Georgia, Iran, Israel, Ivory Coast, Kazakhstan, Lebanon, Mali, Mauritius, Morocco, Norway*, Russia, Seychelles, Tunisia, Turkey, Ukraine, USA.
Group D : Australia, China, Hong-Kong, India, Japan, Singapore, South Korea, Taiwan, Thailand, Vietnam.
Group E : Argentina, Bahrain, Brasil, Brunei, Chile, Colombia, Indonesia, Jordan, Kuwait, Malaysia, Mexico, New Zealand, Oman, Pakistan, Peru, Philippines, Qatar, Saudi Arabia, South Afrika, Syria, United Arab Emirates, Venezuela.
| Delivery Group |
Delivery service |
Carrier |
Delivery cost** |
Delivery time |
| Group A |
Economical |
Mondial Relay (Belgium, Luxembourg, Spain) |
6,50€ |
5 to 12 working days |
| Standard | Ground Delivery Service |
7,90€ |
4 to 6 working days |
|
|
Express |
Chronopost or DHL |
39€ |
2 to 3 working days |
|
| Group B | Standard |
Ground Delivery Service |
14.90€ |
5 to 7 working days |
| Express | Chronopost or DHL |
55€ |
2 to 3 working days |
|
| Group OM1 | Standard | Standard Delivery Service |
26,90€ |
5 to 7 working days |
| Express | Chronopost or DHL | 75€ | 2 to 3 working days | |
| Group OM2 | Standard | Standard Delivery Service | 29,90€ | 7 to 10 working days |
| Express | Chronopost or DHL | 125€ | 2 to 3 working days | |
| Group C |
Standard |
Standard Delivery Service |
29,90€ |
5 to 7 working days |
|
Express |
Chronopost or DHL |
85€ |
2 to 3 working days |
|
| Group D |
Standard |
Standard Delivery Service |
34,90€ |
5 to 10 working days |
|
Express |
Chronopost or DHL |
120€ |
2 to 3 working days |
|
| Group E |
Standard |
Standard Delivery Service |
59,90€ |
5 to 10 working days |
| Express | Chronopost or DHL | 120€ | 2 to 3 working days |
* for these countries, products will be invoiced exclusive of taxes. Please get in touch with the relevant authorities of your country to know duties and taxes that apply to your order.
DELIVERY in METROPOLITAN FRANCE (and Monaco)
Standard delivery service is offered for every order over 89 € (all taxes included).
To know details about our delivery time and cost, please refer to the table below.
|
Delivery service |
Carrier |
Delivery cost |
Delivery time | |
|
order < 89€ |
order ≥ 89€ |
|||
| ECONOMICAL |  |
4,50€ |
Free |
5 to 7 working days |
| STANDARD |  |
5,90€ | Free | 2 to 3 working days Without signature or in Mailbox |
| PARCELSHOP | |
5,00€ | Free | 2 to 3 working days With signature |
|
EXPRESS |
|
9,90€ |
9,90€ |
1 to 2 working days |
